# Case Priority

In addition to case types, Dispatch allows you to specify the case's priority.

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![](/img/admin-ui-case-priorities.png)

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**Name:** The name of the case priority presented to the user.

**Description:** The description of the case priority presented to the user.

**View Order:** The order in which the priority will be listed in menus and dropdowns.

**Color:** The color used for the case priority in the UI.

**Default Case Priority:** If the reporter of a case does not provide a priority, a default will be used. Enable the setting to make this case priority the default.

**Enabled:** Whether this case priority is enabled or not.
